Frequently asked questions

A valid gaming licence or equivalent authorisation held by you, a company in your group, or the person who ultimately owns or controls you. The Commission decides, at its sole discretion, whether it is sufficiently reputable, relevant and reliable. It does not publish a closed list of recognised jurisdictions, regulators or licence types.

The Provisional License ends automatically and is replaced by the Full License. Fees already paid for the current period are credited, and your original fee cycle continues unless the Commission decides otherwise. If your application is withdrawn or refused, the Provisional License ends automatically.

Submit a renewal application at least 90 days before expiry unless the Commission permits otherwise. Renewal is not automatic and may involve review, due diligence or audit. You may not continue operating after expiry unless the license is renewed or the Commission expressly authorises temporary continuation. A Provisional License cannot be renewed, only extended once.

A license cannot be assigned, transferred or sublicensed without the Commission's prior written approval. A change of control also needs prior written approval: acquiring or disposing of 10% or more of ownership or voting rights, or gaining or losing significant influence over management regardless of percentage.

Business-to-consumer: games of chance, betting, skill games and social gaming (where regulated as gaming), casino games, and other modalities the Commission approves. Business-to-business: development and supply of games and content, gaming platforms, hosting and operation for authorised operators, aggregation, integration and distribution, and other approved services. Your license lists the exact activities, and adding or materially changing one needs prior approval.

Services must be directed only to people physically outside the sovereign territory of Niisitapi, Canada & US. You may not offer, promote or market to people inside it, and B2C licensees must use effective geolocation and geoblocking.

A license does not automatically authorise access to every overseas market. You must not operate where your activities are unlawful or where the Commission has designated a market as prohibited or restricted.

Yes. They apply to suppliers and others supporting license activities. The Commission may require critical suppliers to be registered or approved, and licensees remain responsible for the suppliers they use.

Through the Commission's designated electronic regulatory platform, in the form and manner it prescribes. Official communications may also be made through that platform, so applicants and licensees should keep their contact details current.

The Commission may require, among others:

• Operational plan, business and investment plan, financial structure and projections
• Technical architecture and platform controls
• AML/CFT/CPF compliance programme, Business Risk Assessment and Customer Acceptance Policy
• Responsible-gaming policy and advertising and marketing policy
• Complaints procedure and ADR arrangements
• Player-fund safeguarding and reconciliation policy
• Information-security and business-continuity plans
• Corporate documents, ownership structure and beneficial owner declarations
• Key Person declarations and a responsibility matrix
• For provisional consideration: evidence of your Recognised Existing Licence and group relationship